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Support
Questions,
Questions,
answered.
Everything homeowners ask us before, during, and after installation — grouped so you can find it fast.
We design, install, and support permanent LED lighting mounted directly to your roofline. One installation gives you programmable colour, brightness, and scenes for every season, holiday, and ordinary night — no ladders, no seasonal takedown.
If you only decorate for one holiday a year, string lights are fine. Lumiform is built for homeowners who want their roofline lit year-round — holidays, game nights, or just a warm porch light — without ever climbing a ladder again.
We're based in Ottawa and serve homes throughout the surrounding area. Reach out through the contact form and we'll confirm whether your address is in our service zone.
Most homes are done in a single day. Larger or more architecturally complex rooflines can take longer — we'll give you a firm estimate after your design consultation.
Our track mounts to almost any roofline profile, including sloped soffit and irregular trim. We map your home's specific edges during the consultation so the finished install sits flush and clean.
Typically no — permanent lighting on an existing roofline usually doesn't require a permit in Ottawa. If your property has an exception (heritage designation, HOA rules), we'll flag it during the consultation before any work begins.
Nearly invisible. The track is low-profile and colour-matched to your trim during installation, so during the day it reads as a clean architectural line rather than a light fixture.
From the Lumiform app on your phone — pick a preset scene, build a custom colour, or hand control to a schedule. No separate remote to lose.
Yes. Set your roofline to switch to Canada Day, Halloween, or holiday scenes on a specific date and time, and it'll change automatically — no need to open the app that day.
Your home network is used to send commands and schedule scenes remotely. A brief internet outage won't turn your lights off — whatever scene was last set keeps running.
Yes — invite anyone in your household to the app and they'll have full control alongside you.
Yes — the fixtures and track are fully sealed and rated for outdoor use in freeze-thaw conditions, from summer humidity to deep winter cold.
Tens of thousands of hours of expected use — designed to be a one-time install, not a yearly replacement. See our warranty coverage for the specifics on your installation.
Each fixture on the track operates independently, so a single fault won't take down the rest of the run. Reach out and we'll handle it under warranty.
Millions, plus a warm-white mode built specifically for everyday, non-holiday use — so your roofline looks intentional even on a random Tuesday.
Cost depends on the length of your roofline, material selection, and site conditions. Book a consultation and we'll give you a firm, no-pressure quote before anything is scheduled.
Use the Book Now button anywhere on the site, or send your details through our contact form and we'll reach out to schedule a time.
We ask for a few business days' notice to reschedule without penalty. Full details are in our Terms of Service.
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